You will be contacted by our logistics coordinator to arrange for pick up or delivery at a mutually agreed upon time. Any item located at a private residence requires professional delivery. Items that are located at a “TLV” facility can be picked up by the buyer.
TLV utilizes a network of 3rd party logistics providers for all shipping and delivery, all of whom are insured. If shipping is not prepaid at the time an order is completed, TLV can help provide quotes from a mover and facilitate delivery. Shipping is paid for by the buyer. Delivery to a local buyer generally occurs within 2 weeks of the sale. A national delivery is generally completed within 3 – 8 weeks.
All delivery costs are paid for by the buyer.
Make-an-Offer allows prospective buyers to “offer” to buy an Item at a price below the Advertised Price. To submit an offer the buyer is required to input credit or debit card information which will be used for payment only when a price is agreed between buyer and seller. When an offer is made the seller will then have the ability to “accept”, “reject” or “counter” the offer. If the offer is accepted then the buyer’s source of payment will be charged and the order is processed. If the seller counters then the buyer can accept the counter at which time the buyer’s source of payment will be charged and the order is processed.
For an item to be picked up by the buyer, refunds can be requested within the first 2 weeks of the purchase date. TLV requires that item be picked up within this 2 week period and at the time of pickup the buyer should carefully inspect the item. All sales are considered final after 2 weeks.
For an item that is being delivered to the buyer, and where delivery is arranged by TLV, refunds can be requested within the first 2 weeks of the purchase date. If the buyer requests a refund after the item is delivered the buyer is responsible for round-trip shipping charges unless item is in a condition other than that portrayed on TLV’s website. Thereafter, refunds will be considered if, at the time of delivery, the buyer notes that our online representation does not accurately reflect the condition or dimensions of the item. The buyer must notify the delivery company with notes on specific areas of concern and this conversation must be documented by the delivery company, with the buyer retaining a copy of the document. The buyer must ALSO notify TLV immediately at [email protected] When notifying TLV please include photographs and a description of how the item is in an unexpected condition.
Please note that if the Item was damaged in transit or during delivery the insured mover is responsible for the repair OR refund of the purchase price and shipping cost of the item. In this situation the buyer is responsible to agree a settlement with the insured mover.
Lighting exception: For lighting that requires installation by an electrician TLV allows 2 weeks post pickup or delivery for buyer to install the lighting and confirm that it is functional.
We accept all major credit cards and Paypal.
Selling on TLV is super easy! The first step is to create a User Account on our website. Next, go to “My Account” on the top right-hand corner, click on the dropdown menu, and select “Sell Products.” You can then submit items online to begin the consignment process. There is also a “Consign With Us” link on the site that details how consignment works.
We do all the work! We will send a TLV agent(s) to photograph, measure, and catalog your Item (s). You will be charged a Production Fee of $50.00 for up to 10 Items and $5.00 for each additional Item.
We set the pricing based on market trends.
No. We will send you a Pricing Proposal after your item(s) has been photographed, measured, and evaluated. The Pricing Proposal will include the sale price at which we believe the item(s) should be listed for sale on our website. You may withdraw any item(s) from the consignment within 48 hours after receiving the Pricing Proposal.
Fairfield County, CT; Litchfield County, CT; WestchesterCounty, NY; New York City, NY;
Long Island, NY; Rockland County, NY; Dutchess County, NY; Putnam County, NY; Northern, NJ; Boston, MA; Nantucket,Martha’s Vineyard, Cape Code, MA; Block Island, Fishers Island, NY
Coming Soon: Palm Beach, Fl
Consignments outside of these areas will be considered upon request.
Our focus is luxury. We accept new, pre-owned, vintage and antique home decor in good condition. We love designer brands and custom furniture, too.
We do not accept the following brands:
Ethan Allen
Raymore Flanigan
Crate and Barrel
Pottery Barn
West Elm
You keep 60% of the net sale price.
The Make-an-Offer feature allows the buyer to make an “offer” on an item below the list sale price. To submit an offer the buyer must input his/her credit card information, which will be charged to complete the sale only if the seller and buyer agree on a price. When an offer is made the seller will then have the ability to “accept,” “counter” or “reject” the offer. If the seller counters, then the buyer may accept the counter or he/she may reject the counteroffer.
No, your items will remain with you during the duration of your sale. We do have a storage option, however, space is limited and subject to approval and availability.
You will be notified by email that your item has sold and our logistic coordinator will reach out to arrange pick up and/or drop-off. After the Item’s sale pick-up is expected to occur within 2 weeks for delivery to a local buyer and within 2 – 6 weeks if delivery to the buyer will be by a national shipper.
If Consignor has agreed to drop off an Item at The Local Vault’s office or warehouse after the Item has sold, this must be done within two weeks after the purchase date.
Yes. At the time the buyer picks up an item or the item is delivered she/he must inspect it. If upon inspection the item is not acceptable, the buyer has the right to return the item and request a refund. Once the buyer takes possession of the item, it is no longer eligible for a refund.
Payments will be processed once the buyer takes possession of the item. Sellers may enroll in Direct Deposit or be paid by check.
